With the process of KAIZEN -continuous improvement- is meant, that the entire staff is to be included: the managers as well as all employees. According to the philosophy of Kaizen it is not the sudden improvement through innovation, pointing the way to success, but the continuous perfecting performance/optimization of the proven product/process.
In this slow process of continuous improvement it is assumed that economic success is the result of "products" and services that achieve the highest quality with excellent customer satisfaction.
Under the aspect of sustainability it is not the winning that counts, but the quality (see Germany)! This conviction leads to the constant search for "improvements" at all levels of an enterprise as a core function of a Kaizen agenda.
On the basis of operational strategies implementing objectives are planned. The seminar will alternate through theory, practice and will lead to a result which definitely provides an improvement in the operation. Along integrated TQM it is to ensure long-term customer loyalty through quality and service.
By appointment only!
Number of participants max. 10th
Catering and sleeping facilities excl, price negotiable.
|
